Help
Twofold Support
The app has no account or cloud service. Most recovery begins with the permissions and storage already on your iPhone.
A recording will not start
Open iOS Settings and confirm that Twofold has Camera and Microphone access. Also confirm that the iPhone has enough free storage.
A transcript is unavailable
Confirm that Speech Recognition access is enabled. Keep the original recording on the device and use Retry in the journal entry when available.
Summaries or Insights are unavailable
On-device summaries require a supported iPhone with Apple Intelligence enabled and ready. Your recordings remain available when that capability is unavailable. Transcription also depends on support for the device, language, and downloaded speech resources.
Restore a deleted reflection
Deletion is permanent inside Twofold. The app has no developer-operated server or recovery account. A device backup may be governed by Apple's backup behavior, but Twofold does not currently provide selective restore.
Report a problem
Include your iPhone model, iOS version, Twofold version, what you expected, what happened, and whether the issue can be repeated. Never send a private recording or transcript unless you intentionally choose to share it for support.